Terms & Conditions

Terms and Conditions

These Terms and Conditions ("Agreement") govern the use of Mad Casino's online gaming platform (the "Platform"). By accessing or using the Platform, you agree to be bound by these terms.

Acceptance of the Terms

1. By registering an account on the Platform, you acknowledge that you have read, understood, and agreed to be bound by these Terms.
2. If you do not agree with any part of these Terms, please exit this site immediately.

Eligibility Requirements

To use our services, you must:

1. Be at least 18 years old (or the age required for online gaming in your jurisdiction).
2. Not be prohibited from participating in online gaming under the laws and regulations of your country or state.
3. Provide accurate identification information during account registration.

Minimum Age Requirements

You must be at least 18 years old to use our Platform, as specified by applicable law.

Geographic Restrictions

We operate globally but reserve the right to restrict access based on regional licensing requirements. These Terms are governed by and construed in accordance with the laws.

Account Registration Rules

1. To create an account, you must provide valid information, including your full name, address, phone number, email address, and date of birth.
2. Only one (1) individual per household may register for a Mad Casino account.
3. You are responsible for maintaining the confidentiality of your login credentials.

One-account-per-user Policies

Mad Casino reserves the right to verify your identity before granting access to any promotions or bonuses.

Identity Verification and KYC

To prevent unauthorized access, we reserve the right to request identification verification at our discretion.

Account Accuracy Obligations

You are responsible for ensuring that all information provided during registration is accurate and up-to-date.

Account Security Responsibilities

1. You must safeguard your login credentials against loss or theft.
2. You agree to immediately notify us if you suspect unauthorized access to your account.

Login Credentials and Password Protection

Your login details, including username and password, are confidential and should not be shared with third parties.

Restricted Behaviour and Prohibited Activities

Mad Casino reserves the right to prohibit activities deemed detrimental to our Platform or gaming environment. These include but are not limited to: collusive play, chip dumping, external assistance in game decisions, and software cheating.

Multi-accounting and Fraud Prevention

1. Creating multiple accounts to gain unfair advantages is strictly prohibited.
2. We may suspend or close your account at any time for suspected fraudulent activities or if we believe that these Terms have been breached.

Bonus and Promotion Rules

Mad Casino offers various promotions to enhance the gaming experience, but such bonuses are subject to wagering requirements as outlined in our bonus terms and conditions accessible on the Platform.

Wagering and Gameplay Conditions

1. All wagers must be placed in accordance with these Terms.
2. Mad Casino may change its rules concerning gameplay at any time without prior notice, although we will endeavour to notify users where practical.

Bonus Abuse Prevention

Mad Casino reserves the right to revoke bonuses or cancel player accounts if it determines that a user has engaged in bonus abuse practices, including but not limited to:

• Wagering on multiple games simultaneously
• Abusing sign-up bonuses through account sharing
• Claiming and abusing no-deposit or other types of free bonuses

Deposits and Withdrawals

1. Mad Casino may require identification verification before processing withdrawals.
2. Withdrawal requests will be processed as soon as practically possible, subject to applicable regulatory requirements.

Verification Before Withdrawals

You understand that we reserve the right to verify your identity at any stage during gaming activity or when requesting a withdrawal.

Processing and Review Procedures

Withdrawals may take longer due to processing times for some payment methods. All withdrawals are reviewed internally before release to ensure compliance with our policies and regulations.

Responsible Gaming Expectations

1. We provide tools within the Platform to support responsible gambling practices, including deposit limits and time-out options.
2. You acknowledge that you must gamble responsibly and within your means.

Self-Exclusion and Account Restrictions

Mad Casino offers self-exclusion features as part of our commitment to responsible gaming. If activated, access will be blocked for a period determined by the player or permanently if requested.

Game Fairness and RNG Systems

We use certified Random Number Generators (RNGs) in all games to ensure fairness and prevent manipulation of game outcomes.

Technical Interruptions or Voided Gameplay

Mad Casino may void any bet(s), withdraw any winnings, or cancel participation at our discretion should we determine that a disruption occurred due to Platform malfunction, your equipment failure, network connectivity issue, or other technical reason beyond Mad Casino's control. Such instances will not lead to claims for payment of damages.

Suspension or Closure of Accounts

Mad Casino may suspend access to services and close accounts if necessary based on circumstances outlined in these Terms.

Intellectual Property and Platform Ownership

This agreement does not grant any license or right over intellectual property rights owned by Mad Casino, its affiliates, suppliers or licensors. You acknowledge that all content and graphics appearing within the site are protected under international copyright laws.

Limitation of Liability

1. Our liability is limited in accordance with these Terms.
2. Any warranty disclaimer shall be deemed to exclude any express or implied terms as may apply otherwise.

Modification of Terms

Mad Casino reserves its right, at any time and for whatever reason:

• To modify the site content
• Update our offers and promotions policy (including bonus structure)
• Change the minimum bet amount on games
• Add new restrictions

By continuing to use our services following such updates or amendments, you signify acceptance of them.

Contact or Support Guidance

If you require further information about any term in this agreement, please contact Mad Casino.

By using the Platform, you agree that your access and use will comply with these Terms.